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About Us

Because behind every great phone, there’s an even greater team of technicians!

Our Story

Welcome to UniverCell, the premier destination for all your repair and pre-owned device needs. Founded by Afaq Ahmed Shaik with a vision to establish a kiosk in Winnipeg, our business has flourished over the years. With nearly a decade of industry expertise, we have expanded our services to over 15 locations across Canada.

UniverCell is dedicated to addressing the challenges customers face in accessing mobile repair services and finding top-quality devices. We specialize in a wide range of products, including phones, computers, tablets, iPads, Macs, as well as popular gaming consoles such as Xbox, PlayStation 5, and Nintendo.

Our founder, Afaq Ahmed Shaik, has instilled three core principles that define our business. First and foremost, we prioritize trust, maintaining open and honest communication with our valued clients. Secondly, we uphold professionalism by employing a team of seasoned technicians and leveraging innovative processes to digitize the repair industry. Lastly, we are committed to dependability, consistently delivering exceptional service to exceed customer expectations.

UniverCell strives to revolutionize the repair industry by offering unmatched customer service and high-quality products at affordable prices. Whether you require reliable repair services or are in search of top-notch pre-owned devices, UniverCell is the ultimate choice. Don’t hesitate to contact us and experience the unparalleled convenience and expertise we offer. Let UniverCell be your trusted destination for all your electronic needs!

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our performance

Canada's FINEST Phone shop and repair services!

When it comes to performance, we don’t just meet the standards – we exceed them!

Team Work
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Customer Services
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Expert Team
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Ajax, Ontario

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Concord, Ontario

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Richmond, Ontario

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Whitby, Ontario

meet the team

Our amazing team

Get to know the faces behind the phones

Afaq Ahmed Shaik

CEO FOUNDER

Rayan Mohammed

CTO

Muzzakir Ali Sufiyaan

COO
Taleen Moffatt
Taleen Moffatt
2023-05-09
Tousif has amazing customer service. Quick and honest.
Ozlem Yürekkırmaz
Ozlem Yürekkırmaz
2023-05-07
Amazing employees! Great customer service!
Hasan Topyurek
Hasan Topyurek
2023-05-07
Great cases at amazing prices. Would definitely recommend
Dilay Topyurek
Dilay Topyurek
2023-05-07
Amazing variety of cases! Really helpful employees!
Mex Mex
Mex Mex
2023-05-06
good and fast service Thx!
Ali Ansari
Ali Ansari
2023-05-06
Tousif gave very professional customer service
Carol Alfred
Carol Alfred
2023-05-05
Tousif was absolutely amazing! He answered all my questions, provided great information and I am very happy about my purchase!
Raana Abbasian
Raana Abbasian
2023-05-05
Received the best service from Tousif and his colleague! Highly recommended
Suicunes
Suicunes
2023-05-05
Abdul Gaffer rocks! 😀
Monica Giammaria
Monica Giammaria
2023-05-05
Tousif was great help providing me with screen protector service.